Terms and Conditions
These Terms and Conditions govern your use of the services provided by Same Day Couch Cleaning Pakenham. By booking our services or using our website, you agree to these terms.
1. Services
Same Day Couch Cleaning Pakenham provides professional couch and upholstery cleaning services in Pakenham. We reserve the right to refuse service at our discretion. All services are subject to availability.
2. Bookings
Bookings can be made via our website, phone, or email. A booking is confirmed once you receive confirmation from us. We will make every effort to arrive at the agreed time but cannot be held liable for delays beyond our control.
3. Pricing
All prices are in Australian Dollars and inclusive of GST unless stated otherwise. We will provide a clear quote before commencing any work.
4. Cancellations
If you need to cancel or reschedule, please notify us as soon as possible. Cancellations with less than 24 hours notice may incur a cancellation fee.
5. Access and Preparation
You are responsible for ensuring our team has safe and clear access to the furniture. Please remove any items from around the furniture before our arrival.
6. Limitation of Liability
Same Day Couch Cleaning Pakenham will not be held liable for any pre-existing damage, fading, or colour loss that may become more visible after cleaning. Please inform us of any known damage before we begin.
7. Satisfaction
If you are not satisfied with the results, please contact us within 24 hours of the service being completed and we will do our best to resolve the issue.
8. Payment
Payment is due upon completion of the service unless otherwise agreed. We accept cash, card, and bank transfer.
9. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services after any changes constitutes your acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of Australia.